About Mandi
Hi, I'm Mandi, Support Coordinator and Employment Pathways Coordinator at Specialised Support Coordination Co. I wear two hats here at SSCC — and I love both of them. As a Support Coordinator, I help participants navigate the NDIS with confidence, clarity, and the right supports around them. As Employment Pathways Coordinator, I work with participants who have employment goals in their NDIS plan, helping them explore, prepare for, and move toward meaningful work. I understand that employment can feel like a big, complicated step — especially when you're also managing a disability, navigating the NDIS, and juggling life. My role is to make that journey feel achievable. I work alongside participants to understand their strengths, interests, and goals, and then connect them with the right Individualised Employment Assistance (IEA) providers, supported employment options, and workplace supports to help them get there. I bring direct experience in Disability Employment Services and in recruiting support workers, which means I understand both sides of the employment equation. I know what employers need, and I know how to advocate for participants to ensure they are set up for success. Having lived on the Gold Coast my whole life, I have developed a strong local network, allowing me to connect participants with high-quality, trusted supports — whether that's a IEA provider, a supported employment program, or a community-based opportunity that aligns with their goals. I also have extensive experience supporting participants remotely, delivering responsive, consistent coordination via phone, email, and video — so distance is never a barrier. I have experience supporting participants with a wide range of disabilities and presentations, including Autism Spectrum Disorder (ASD), ADHD, PTSD, Neurological conditions, Acquired Brain Injury (ABI), Traumatic Brain Injury (TBI), Huntington's disease, Parkinson's disease, Motor Neurone Disease (MND), and participants with complex behavioural support needs. As your Employment Pathways Coordinator, I can help you to: Explore what employment might look like for you Understand how employment goals fit within your NDIS plan Connect with the right Individualised Employment Assistance (IEA) provider Prepare for the workplace with the right supports in place Navigate supported employment and open employment options Build confidence and capacity toward your employment goals At the heart of my work is a genuine commitment to empowering people — whether that's navigating the NDIS, building a support team, or taking the first steps toward a job that brings meaning and purpose. I look forward to supporting you on your journey.