About Kristel
Hi, I'm Kristel, Director and Specialist Support Coordinator at Specialised Support Coordination Co. I am passionate about helping people navigate the NDIS with confidence, clarity, and the right support around them. With over six years of experience in NDIS support coordination, I have worked alongside participants with a wide range of needs, including those with complex and high-level support requirements. My experience extends across collaboration with justice liaison officers, health liaison officers, complex hospital care teams, specialist planners, and a variety of stakeholders to ensure coordinated, responsive, and effective support outcomes for each participant. I work closely with participants, families, and providers to ensure each person gets the most out of their plan. I understand that every individual's journey is different, and I pride myself on taking the time to genuinely listen, build trust, and develop a clear understanding of each person's goals, preferences, and circumstances. This allows me to tailor supports that are not only appropriate but sustainable and meaningful. My approach is person-centred, practical, and outcomes focused. I am committed to supporting participants to navigate even the most complex systems with confidence, while ensuring they feel supported, informed, and in control throughout the process. I support participants to: Understand their NDIS plans and funding Build strong, reliable, and person-centred support teams Navigate complex systems, including health, justice, and hospital interfaces Increase independence, capacity, and confidence Connect with high-quality providers, including Supported Independent Living (SIL) options I have extensive experience working with participants who have complex needs, including those requiring multi-disciplinary coordination and high-level stakeholder engagement. I am confident in managing challenging situations, advocating for participants, and ensuring all supports are aligned to achieve the best possible outcomes. I am particularly passionate about building strong networks with trusted providers and am always looking to connect with high-quality providers who align with participant needs, goals, and values. I believe that the right supports can make a significant difference in a person's quality of life, and I am committed to ensuring participants are connected with services that truly meet their needs. At the heart of everything I do is a genuine commitment to empowering people to live the life they choose. I believe support coordination should feel supportive, not overwhelming and I'm here to make that process as smooth, transparent, and stress-free as possible. I look forward to walking alongside you as you build the life you choose.